Converging Communication

Converging Communications

Converged Communication

In today's competitive marketplace, an organization's business agility is determined by the speed with which it can transform data into information and accelerate communication - internally as well as with customers and partners.

ConeXus World helps Customers integrate traditional communication tools (telephony, email) with collaboration technologies (IM, conferencing) that provide new ways to communicate from any location, using any device and accessing any application.

What business issues does Converging Communications address?

  • Increasing communication costs - Telecommunications costs account for 80% of companies' annual IT spend
  • Increasing geographic disparity - Workers get 50%-75% of their information from other people, but now must work with more people in more locations
  • Increased telecommuting - Next Year, 80% of companies worldwide are expected to have employees who telework.
  • Travel - 275 million business travelers per year
  • Time to market pressures - Accelerating pace demands real-time access to information and people

What business benefits does Converging Communications deliver?

  • Improved productivity by improving communication response times and "first contact completion"
  • Reduced communication costs by introducing tools that enable cheaper and faster interaction
  • Reduced travel costs for employees that need to communicate across multiple geographies
  • Increase flexibility by providing remote/home workers to be more productive when not working from the office
  • Integration capabilities of existing technologies to enable future growth, and provide the right level of services irrespective of locations

We group our solutions into Seven main categories:

Infrastructure Cabling- Physical Infrastructure Layer 1 Installations

Telephony - Providing a secure and robust voice infrastructure as the platform for richer communications and collaboration reduces costs and offers more productive communication.

Integrated Collaboration - Reducing costs and improving business process speed is achieved by integrating multiple communication channels and Presence within the user's working context.

Services Dispatch - Creating and delivering integrated management of customer interaction across communication channels retains and grows the value of the organization's customer base.

Enterprise Mobility - Improving the productivity of remote and mobile workers through seamless access to corporate communications tools and business applications, irrespective of location, allows for increased productivity and effectiveness.

Visual Communications - Implementing Telepresence and video conferencing to improve interaction and the quality of remote collaboration, eliminates time and cost penalties of travelling.

Structured Cabling

  • Voice and Data Premises
  • CCTV
  • Control Wiring
  • Public Address
  • Fiber to – the – desk/Last Mile
  • Outside Plant Cabling
  • Cable & Termination Records
  • Carrier Circuit Installation

Advanced and Support Technology

  • UPS/Standby Power
  • Environmental Monitoring
  • Building Automation
  • "Smart" Technology

TeleCommunication / Voice

  • Traditional PBX
  • IP Telephony
  • Unified Messaging
  • Interactive Voice Response

Audio / Video

  • Professional Audio
  • Boardroom A/V
  • Auditorium
  • Video Display Systems

Wireless / WiFi

  • Enterprise WiFi Hotspots
  • Outdoor Broadband Wireless / WiFi
  • Cellular Boost / Signal Enhancement
  • Wireless / WiFi Multimedia
  • Point to Point Wireless
  • Point to Multi-Point Wireless
  • Wireless VoIP

Facility / IT Supply Chain

  • Technology Procurement
  • Asset Management
  • Staging
  • Warehouse
  • Logistics

Maintenance & Support

  • Call Center
  • 24/7 Support
  • Troubleshooting
  • Dispatching / Trouble resolution
  • Remote Equipment take over
  • IMAC PROGRAM

Consultancy

Staffing

Project Management

 

We offer a full lifecycle of services as fully explained in the Services Sheets, including IT Supply Chain Services, Professional Services, Support and Managed Services, and IT Outsourcing

  • Across a comprehensive range of networking technologies !
  • Managed centrally & executed locally.
  • Supported by a 5* Roll Out Program Methodology called COMPASS.
 

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