TeleCommunication / Voice

Talk to Anyone - Anytime

Telecommunication

Internet Protocol (IP) telephony, or voice over IP (VoIP) is gaining popularity as a means to implement business communication anywhere, anytime. These technologies allow telephone calls to be made over the Internet as opposed to the ordinary public switched telephone system (PSTN). One of the primary motivations for implementing such a system is dramatically lower calling costs. The marriage of wireless LAN and IP telephony is voice over wireless LAN and the push for converging communications has become one of the major new applications for the wireless network.

Being able to locate and communicate with an employee regardless of their location within the wireless space has obvious benefits to nearly every type of organization and negates the need for paging devices and would provides an alternative to cell phones in the workplace. ConeXus World can provide you with the latest technology VoIP systems as well as more traditional PBX voice systems.

TeleCommunication / Voice

  • Traditional PBX
  • IP Telephony
  • Unified Messaging
  • Interactive Voice Response

Please find full service descriptions & deliverables in TAB "OUR APPROACH"

 

The infrastructure performance reaches new levels that accelerate business processes, resulting in enhanced productivity. That is why we continuously focus on improving our services model.

Browse through our Services Suites and learn how we can support you.

Traditional PBX
PBXs make connections among the internal telephones of a private organization — usually a business — and also connects them to the public switched telephone network (PSTN) via trunk lines. Because they incorporate telephones, fax machines, modems, and more, the general term "extension" is used to refer to any end point on the branch.

IP Telephony
The delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. VoIP solutions aimed at businesses have evolved into "unified communications" services that treat all communications—phone calls, faxes, voice mail, e-mail, Web conferences and more—as discrete units that can all be delivered via any means and to any handset, including cell phones.

Unified Messaging
With Unified Messaging many types of messages are stored in one system. Voicemail messages, for example, can be delivered directly into the user's inbox and played either through a headset or the computer's speaker.

Interactive Voice Response
Interactive Voice Response (IVR) is a technology that allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs. IVR allows customers to access a company's database via a telephone keypad or by speech recognition, after which they can service their own inquiries.